Shipping & Returns
Shipping
All our packages will be shipped using MyParcel in collaboration with PostNL.
I do my very best to send out your package in 3-5 business days.
If you have any questions about shipping, delivery time, shipping costs or specific requests for shipping out your package you can always sent me an email at info@handprintbyceline.com
We are not responsible for any custom fees that may occur when shipping internationally.
Returns
We only accept returns within 14 days of delivery and after you contacted us. If you want to return an item, contact us by sending an email to info@handprintbyceline.com. And we will get back to you as soon as possible.
Returns are only accepted if the items are unused. This means the items have to be in the original state you received them in.
Shipping costs for return orders are the customers responsibility. Once we received the items we will process your refund within 3-5 business days.
We don't accept returns of custom orders that are agreed upon before shipping.